Personal data protection policy
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RKF Home is a socially responsible company committed to exemplary conduct.
The protection of personal data, whether concerning our customers or employees, is essential. This Personal Data Protection Policy reflects our commitment.
This policy outlines how personal data and cookies are collected, processed, and used in the context of RKF HOME's activities. It complies with French and European legislation, including:
• Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR),
• French Law No. 78-17 of 6 January 1978 on Information Technology, Data Files, and Civil Liberties (as amended),
• Directive 2002/58/EC, as amended by Directive 2009/136/EC (e-Privacy).
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1. Data Controller Identity
RKF HOME, a limited liability company with a share capital of €50,000, registered office at 5 Rue Jacqueline Auriol, Techn’Hom 2, 90000 Belfort, France, and registered with the Belfort Trade and Companies Register under number 917 699 530, acts as the data controller for personal data collected on the website www.rkfhome.fr.
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2. Data Collected
During your navigation or interactions with our website, we may collect:
• Browsing Data: IP address, visited pages, duration of visit, browser type, etc.
• Identification Data: Name, first name, email address, phone number, etc. (provided via contact forms or orders).
• Payment Data: Transaction-related information (encrypted and managed by third-party compliant providers).
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3. Purposes and Legal Basis of Processing
The collected data is used for the following purposes:
• Order Management (performance of a contract);
• Responding to Requests submitted via the contact form (legitimate interest);
• Ensuring Website Security and preventing fraud (legitimate interest);
• Sending Commercial Communications (with prior consent, in accordance with Article L34-5 of the French Postal and Electronic Communications Code).
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4. Cookies
4.1. What is a Cookie?
A cookie is a text file stored on your device (computer, smartphone, tablet) when visiting our website.
4.2. Types of Cookies Used
• Strictly Necessary Cookies: Essential for the website's proper functioning (legal basis: legitimate interest).
• Analytical Cookies: Used to measure audience and analyze website usage (legal basis: consent).
• Advertising Cookies: Used to display personalized advertisements (legal basis: consent).
4.3. Cookie Management
Upon your first visit, a banner informs you of cookie usage, allowing you to accept or refuse their installation. You can also manage your preferences through your browser settings or our cookie management tool available on www.rkfhome.fr.
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5. Data Retention
Data is retained as follows:
• Order Management: 10 years (in accordance with Article L123-22 of the French Commercial Code).
• Commercial Communications: Until consent is withdrawn or up to 3 years after the last contact.
• Cookies: Depending on the type, between 13 and 25 months (in accordance with CNIL guidelines).
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6. User Rights
Under Articles 15 to 22 of the GDPR and the French "Information Technology and Civil Liberties" Law, you have the following rights:
• Access to Your Data
You may retrieve the data provided on our website at any time. Click on "Export My Data" to download a copy of your personal data in PDF or CSV format.
• Modification, Rectification, and Deletion
You may modify your personal information via the "My Account" page.
For other requests regarding data rectification and/or deletion, please contact us:
Mail Address: RKF HOME, 5 Rue Jacqueline Auriol, Techn’Hom 2, 90000 Belfort, France.
Email: contact@rkf-home.fr.
Phone: +33 (3) 39 03 41 20.
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7. Data Security
Our priority is to safeguard your personal data securely and retain it only for the duration necessary to fulfill its intended purpose. To this end, we implement physical, technical, and organizational measures to prevent, to the greatest extent possible, the alteration, loss, or unauthorized access to your data.
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8. Policy Updates
This policy may be updated. We encourage you to review it regularly to stay informed about our practices.